Keeta-Language Quality Manager

We are looking for a highly skilled Language Quality Manager to lead a diverse and talented team of language specialists working across multiple regions and languages. This role requires a native level of Chinese and English, as well as extensive experience managing teams of linguists with expertise in various language pairs. The Manager will oversee the performance and quality of Keeta's multilingual products, ensuring linguistic accuracy, cultural relevance, and alignment with business goals. The ideal candidate will possess a strong leadership background, the ability to foster cross-cultural team dynamics, and a passion for delivering high-quality localization.

1. Team Leadership & People Management:
-Lead and manage a team of language specialists working across a variety of language pairs (e.g., Chinese to English, English into Arabic, English into Portuguese, etc.).
-Manage a geographically distributed and culturally diverse team, ensuring smooth communication and coordination across different time zones and regions.
-Provide mentorship, coaching, and performance evaluations to team members to drive their professional growth and ensure consistent quality.
-Oversee the recruitment and onboarding of new language specialists, ensuring alignment with team goals and standards.
-Foster a collaborative and inclusive team environment, navigating cultural differences to maintain team cohesion and effectiveness.
2. Language Quality Management:
-Ensure the delivery of high-quality translations across all language pairs, with a focus on both linguistic accuracy and cultural adaptation.
-Oversee the implementation of language-specific quality assurance processes, reviewing vendor's translations and providing urgent translations internally.
-Collaborate with cross-functional teams (e.g., Localization project management, Product management, local Ops, marketing, PR) to to delivery high user language experience for Keeta apps local users.
3.Language Assets Management: Manage team to develop and maintain a robust terminology database, style guides, and translation memories to ensure linguistic consistency, enhance translation quality, and streamline workflows.
4.Establish quality benchmarks for product copy, conducting ongoing linguistic research to refine key vocabulary and ensure alignment with local market expectations.
5.Champion the user experience by working closely with cross-functional teams to gather and analyze user feedback, using AI-driven sentiment analysis to ensure the app's language experience remains natural, engaging, and user-friendly.

-Lead a diverse and dynamic team of localization professionals.
-Play a key role in launching high-quality language products for global users.
-Join a fast-growing company with a talented team and an excellent work environment.
-Pioneer AI-enhanced localization workflows — work with cutting-edge MTPE, AI quality scoring, and intelligent terminology tools to shape the future of multilingual product experiences.