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Guest Engagement Supervisor

*Role Description: -Responsible for supervising the Guest Engagement Agents in ensuring a smooth operation. To create a unique point of contact for our guests, prior, during and after their stay; ensure that all preferences and requests are anticipated and met; offer undivided attention to all guests visiting ------Paramount Hotel and build lasting relationships by following our core values. *Functional Accountabilities: -Ensure Guest Engagement team reviews and updates arrivals lists for th...

Guest Service Ambassador MT

2600 - 2601 CNY

"1. Welcome not only for VIP, but all the guests to the organizational and also bid them good bye when clients are leaving 2. Ensure VIP clients enjoy themselves throughout their stay within the premises 3. Inform VIP guests about details of the services provided 4. Act as escort for VIP clients to and from their seats 5. Get adequately informed about facilities in the organization 6. Keep communication with the leader, and also provide the later with detailed report about events and activities....

Banyan Tree Shanghai On The Bund

China, 清江浦区

Guest Service Manager

2400 - 2500 CNY

"•Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company. •Proficient in the use of Microsoft Office and Front Office System. •1 year experience in front office / guest services operations / customer service, or an equivalent combination of education and experience and so on."

InterContinental Foshan Dongping

China, 昂昂溪区

Front Office MT

2400 - 2500 CNY

" Provides a courteous and professional service at all times.  Handles guest and associate enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found, whilst feeding back a prompt follow up.  Ensures high standards of personal presentation & grooming.  Maintains positive guest and colleague interactions with good working relationships.  Exercises responsible management and behaviour at all times and positively representing the hote...

Grand Hyatt Beijing

China, 集安市

1. Serve the hotel and guests by providing a unique and unforgettable experience according the Brand Standards. 2. Making sure that everything runs perfectly so the guests could get the best service. 3. Checks guest satisfaction and attend to guest requests or inquiries regarding hotel products. 4. Makes frequent suggestions to management in reference to general operation. 5. Performs duties c...

Sofitel Hangzhou Westlake

China, 东山区

Guest Service Officer MT

To supervise front desk agent and concierge bellboy and ensure that they are adhering to all hotel policies, procedures and standards while striving towards total guest satisfaction. To ensure that the above-mentioned areas are working in a professional manner at all times. Follow company policies and procedures, maintain confidentiality of proprietary information and protect company assets.

JW Marriott Hangzhou

China, 东山区

Guest Relation Officer MT

4000 - 4001 CNY

1. Maintenance of guest information 2. Registers and rooms all arrivals according to established procedures 3. Attends to guest’s complaints, inquiries and requests, referees problems to supervisor/Assistant Manager if he/she unable to assist 4. Lead project for manangement practice, inclusive service quality management, cost, budgetting etc

J H O T E L , S H A N G H A I T O W E R

China, 清江浦区

Assistant Manager : Pool & Beach Bar

Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability...

Marriott Resort Palm Jumeirah

FB Management Trainee

2400 - 2500 CNY

Deliver Food and Beverage service of high standard and in accordance with departmental standards and procedures Monitor standards of guest facilities and services

HUALUXE Xi'an Hi-Tech Zone

China, 瑞安市

FO Management Trainee

2010 - 2500 CNY

Service Agent is aware and can proceed with the True Conrad Service. Welcoming the guest on property with sincerity and by using the guest’s name Communicating the guest’s arrival through the walkie talkie ensuring the Guest Accompany the guest to the Reception Counter for the check in. Anticipate to any guest requests or inquiries. Taking guest's order and deliver F&B service. Collecting guest's feedbacks and taking actions to improve guest satisfaction.

Conrad Hangzhou

China, 东山区